Learn about our services
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You can contact Klover Kids customer service using the below details:
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Orders are shipped by UPS or Australia Post.
Delivery time:
Orders are process and shipped within 1-2 working days
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We accept returns of your Klover Kids product within 30 days of purchase.
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In its original packaging with all tags attached
Email us at contactkloverkids@gmail.com with your order number and reason for return, please then ship the item back to us using a trackable shipping method.
If a product is damaged when it arrives, we advise you to contact us directly.
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When you shop with us or interact with our website, we may collect the following information:
Personal Information: Name, email address, shipping address, billing address, phone number.
Payment Information: Credit/debit card details or other payment method information (processed securely via third-party payment processors).
Order Details: Products purchased, order history, and preferences.
Website Usage Data: IP address, browser type, device information, and pages visited.
We use your information to:
Process and fulfill orders.
Communicate order updates and respond to inquiries.
Improve our website and customer experience.
Send promotional emails (only if you opt-in).
Comply with legal obligations.
We do not sell your personal information. We may share it with trusted third parties only when necessary:
Payment processors to complete transactions.
Shipping providers to deliver your order.
Service providers who help us operate our website and marketing.
We take reasonable precautions to protect your personal information. All payment transactions are encrypted, and we use secure servers to store your data.
You have the right to:
Access or update your personal information.
Request deletion of your data.
Opt out of marketing communications at any time.
To exercise these rights, contact us at contactkloverkids@gmail.com